# AI sessions and unassigned AI work

Source: https://help.jenzo.ai/articles/ai-sessions-unassigned

## AI > Sessions

A session is one run of an AI tool, from start to stop. **AI > Sessions** shows:

- how many sessions ran, per day,
- **By harness**: which AI tools were used,
- **By person who launched it**,
- **Where the AI time went**: which tickets took the most AI time.

## AI > Unassigned

AI tools do not always work on a ticket. Someone might ask Claude Code a quick question, or start work before a ticket exists. Jenzo still counts that work, and lists it on **AI > Unassigned**.

You can group it by **Project** (the folder name only), **Harness** or **Day**. For each group:

- **Attach to a ticket**: type the ticket reference, for example `TD-123`, and press **Move here**. Whole sessions move, and later usage from those sessions goes to that ticket too.
- **Create ticket from it**: makes a new ticket for that work and attaches it.

You see your own unassigned work in detail. Admins see **Team totals**, one total per person, not each person's folders.

## Keep some work private

In **Settings > AI privacy and sharing**, list folders to skip (for example `client-a, personal`) and press **Save**. Usage from those folders is not sent. On your computer you can also turn usage sending off entirely with the environment setting `JENZO_USAGE=off`, or skip folders with `JENZO_USAGE_EXCLUDE=client-a,personal`.