The Chrome extension and day reports

The Chrome extension

The extension opens Jenzo in Chrome’s side panel, next to any page, so you can check your queue, tick a checklist or reply on a ticket without switching tabs. It is optional.

1. Install it from the Chrome Web Store.
2. Pin it, then click the icon to open the side panel.
3. Sign in and press Allow.

Signing out removes your sign-in from the browser. Removing the extension deletes everything it stored locally.

Day reports

Under People > Day reports, Jenzo drafts each person’s day report from the tickets they closed and the links they added. Nobody has to write one from scratch.

• A draft appears once someone has worked for a while and gone quiet, or when they close their day. It is labelled AI draft, not approved.
• The person can Edit text, Redraft from my activity or Add a finding, then approve and send it.
• Reports are due before 11:00 the next day. Days with no activity need no report.
• Approved reports roll into one digest for the admin each morning.

Good closing notes on tickets make good day reports. See Tickets your AI tools create.