Jenzo Help

Invite your team

Add members or admins by email, what each role can do, and how teams that share one Claude account stay separate.

Updated 1 min read
On this page

Send an invite

You need to be an admin.

  1. Open Settings > Workspace and members.
  2. Press Invite someone.
  3. Enter their email, choose Member or Admin, and press Send invite.

They get an email titled (your name) added you to (workspace) on Jenzo. They sign in at app.jenzo.ai/login with a one-time code sent to that email. No password or token is shared with them.

The Free plan is for one person, so inviting a second person asks you to choose a team plan. See Plans, trial and billing.

What each role can do

  • Admins create, edit, assign and delete tickets, set priorities, see the whole team’s AI spend and goals, manage billing, and change workspace settings.
  • Members read tickets, create their own, comment, and change the status of their own tickets. On the AI pages they see what they launched.

After they join

Ask each person to open Settings > Connect AI on their own computer and copy their own setup prompt or install command. Each person’s AI work is then recorded under their name. You can check who is set up on AI > Connected, and send someone a setup email from there with Send setup prompt.

Teams that share one Claude account

Several people can share one Claude account and still be tracked separately, because Jenzo knows who you are from your own Jenzo sign-in, not from the Claude profile.

  • Each person sets Jenzo up on their own computer.
  • Do not add Jenzo in claude.ai under the shared account’s connectors. That setting is shared by everyone on the account, so all of you would act as one person.
  • If you use the Claude desktop app on a shared account, put your name in your chat titles so people can tell them apart.

Remove someone

On Workspace and members, press Remove next to the person. Their tickets stay in the workspace. A workspace always needs at least one admin, and you cannot remove yourself.

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