The Jenzo API: tokens and basic requests

Jenzo has an open REST API for scripts and integrations. It uses the same permissions as the web app and the MCP connector: you can do through the API exactly what your role allows in the app.

Create your token

1. Open Settings > Workspace and members.
2. In the Your API token card, press Create my token, then Copy.

The token starts with td_ and is shown once. Creating a new token makes the old one stop working, so you can always replace a token you think has leaked. Keep it out of code repositories and never paste it into a chat, including support chats.

Make a request

The base address is <https://api.jenzo.ai/api/>. Send your token as a bearer token:

curl -H "Authorization: Bearer td_your_token" <https://api.jenzo.ai/api/queue>

Common endpoints:

• GET /api/queue returns your open tickets.
• POST /api/tickets creates a ticket.
• PUT /api/tickets/by-external-id/<id> creates or updates a ticket by the ID it has in another system, so a sync never makes duplicates.

API or connector?

• Use the MCP connector when an AI tool should work on tickets. See Use Jenzo from Claude Code, Codex, Cursor, claude.ai and ChatGPT.
• Use the API for your own scripts, dashboards or a sync with another system.

Need an endpoint that is not listed here? Ask in the chat or email [email protected] with what you are trying to build.